IBM Support

SNMP Trap Host and Port not getting updated in Sterling Control Center

Troubleshooting


Problem

SNMP Trap Host and Port not getting updated in Sterling Control Center as we need to send traps to service now. Tried restarting the ICC server but this did not solve the issue.

Symptom

The user make changes to the configuration, but when attempting to save the changes with the 'update' button, the following error is seen:
CCTR176E: Unable to update SNMP Host service system setting in database

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSJC3O","label":"IBM Sterling Control Center Monitor"},"ARM Category":[{"code":"a8m0z000000cwWHAAY","label":"WEB CONSOLE"}],"ARM Case Number":"TS010608108","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.0;and future releases"}]

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Document Information

Modified date:
24 May 2023

UID

ibm16621985