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Logging into the Information Structuring Tool (IST): Internal Server Error

Question & Answer


Question

I receive an Internal Server Error (an HTTP 500 message in the browser or a pop-up message with an IKF9700 error code) when I log on to the IST. What is wrong?

[{"Product":{"code":"SSRS7Z","label":"IBM Content Manager Enterprise Edition"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"DB2 Information Integrator for Content","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21066812