Troubleshooting
Problem
Recently, refreshed appliance incorrectly calls out a failed raid drive when there is none.
Symptom
Raid drive error from new appliance recently refreshed.
Here is an example the payload of the event:
Nov 27 06:03:53 XXX.XXX.XXX.XXX Monitoring]: [ERROR] [NOT:0500000100] (host IP XXX.XXX.XXX.XXX) Disk Failure - Hardware Monitoring has determined that a disk is in failed state - (Number of Failed Disks: 1) Slot Number: 2 - Failed;
This is the typical disk failure error received on the console.
Document Location
Worldwide
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Document Information
Modified date:
08 September 2022
UID
ibm16616339