IBM Support

QRadar: Upgrade fails with "System is not fully configured with QRadar" or CLI displays "ERROR: System setup failed."

Troubleshooting


Problem

How do I resolve the "System is not fully configured with QRadar. Please ensure QRadar is fully installed and configured." or the "ERROR: System setup failed. Please logout /login on the console terminal to reconfigure system." error?

Symptom

The QRadar update installer fails with the following error:
System is not fully configured with QRadar. Please ensure QRadar is fully installed and configured.
The CLI might display the following error after login and running any command, but logging out and in does not resolve it:
ERROR: System setup failed. Please logout /login on the console terminal to reconfigure system.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtdAAA","label":"Upgrade"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
26 August 2022

UID

ibm16613325