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QRadar: Source or Destination Network is displayed as other

Troubleshooting


Problem

In some instances, the Source Network or Destination Network fields do not display a network from the network hierarchy. Instead, they are displayed as 'other'This problem is generally observed when we investigate offenses or analyze logs. 

Symptom

These symptoms are seen as part of this issue:
  1. Source Network Or Destination Network in Log Activity does not show the expected network hierarchy instead being displayed as 'other'.
  2. Remote to Local and Local to Remote functionality does not work as expected sometimes causing rules to misfire.
Before Change

Document Location

Worldwide

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Document Information

Modified date:
30 August 2022

UID

ibm16613213