IBM Support

Impact of Microsoft email automation due to Basic authentication deprecation

Notification


Risk classification

Informational

Risk categories

Function Loss

Subcategories for Informational notifications

Product Information & Documentation

Abstract

Microsoft is removing the ability to connect to its mail services by using Basic authentication effective 1 October 2022 as outlined in this article. This removal impacts IBM RPA bots that use one or more of the following commands to connect to Microsoft's email servers: imapConnect, exchangeConnect, or smtpConnect.
Update:
On September 1st, 2022, Microsoft updated its statement communicating that users can opt-in to use Basic Authentication until the end of 2022.

Description

IBM aims to release a new version 21.0.5 in September 2022 to address the basic authentication removal issue. The new version will require customers to update commands to use the new authentication method.

Date first published

12 August 2022

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Document Information

Modified date:
13 September 2022

UID

ibm16611633