Troubleshooting
Problem
When attempting to start Cognos, receive error saying:
"The parameter named 'Supported ciphersuites' located in 'Cognos' is currently invalid."
Symptom
[cogconfig.log]
12/07/2022,09:31:41,Info,========== Cognos Configuration ========= java.lang.NullPointerException at com.cognos.accman.jcam.crypto.misc.KeyStoreManager.setupCAKeystore(KeyStoreManager.java:484) at com.cognos.accman.jcam.crypto.misc.KeyStoreManager.getCAKeystoreForSSLTrustManager(KeyStoreManager.java:282) at com.cognos.accman.jcam.crypto.misc.KeyStoreAccess.getCAKeyStoreForSSLTrustManager(KeyStoreAccess.java:38) at com.cognos.accman.jcam.crypto.misc.JSSEDynamicSocketFactoryInitializer.createSSLContext(JSSEDynamicSocketFactoryInitializer.java:70) at com.cognos.accman.jcam.crypto.misc.JSSEDynamicSocketFactoryInitializer.getJRE14SocketFactory(JSSEDynamicSocketFactoryInitializer.java:60) at com.cognos.accman.jcam.crypto.misc.JVMEnvironment.getSSLSocketFactory(JVMEnvironment.java:531) at com.cognos.accman.jcam.crypto.misc.CipherSuiteManager.getSupportedCiphersuites(CipherSuiteManager.java:164) at com.cognos.accman.jcam.crypto.misc.CipherSuiteManager.getSupportedCiphersuitesDOM(CipherSuiteManager.java:308) at com.cognos.accman.jcam.crypto.CAMFactory.getCiphersuites(CAMFactory.java:2860) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.cognos.crconfig.data.Parameter.callInvokeMethod(Parameter.java:391) at com.cognos.crconfig.data.Parameter.load(Parameter.java:281) at com.cognos.crconfig.data.ArrayParameter.load(ArrayParameter.java:83) at com.cognos.crconfig.data.Container.loadCommon(Container.java:209) at com.cognos.crconfig.data.Option.load(Option.java:137) at com.cognos.crconfig.data.TemplatedParameter.load(TemplatedParameter.java:101) at com.cognos.crconfig.data.Container.loadCommon(Container.java:222) at com.cognos.crconfig.data.Folder.load(Folder.java:91) at com.cognos.crconfig.data.Folder.load(Folder.java:116) at com.cognos.crconfig.data.Folder.load(Folder.java:116) at com.cognos.crconfig.data.DataManager.getConfig(DataManager.java:2303) at com.cognos.crconfig.CRConfigConsole.begin(CRConfigConsole.java:149) at CRConfig.main(CRConfig.java:240) java.lang.NullPointerException at com.cognos.accman.jcam.crypto.misc.KeyStoreManager.setupCAKeystore(KeyStoreManager.java:484) at com.cognos.accman.jcam.crypto.misc.KeyStoreManager.getCAKeystoreForSSLTrustManager(KeyStoreManager.java:282) at com.cognos.accman.jcam.crypto.misc.KeyStoreAccess.getCAKeyStoreForSSLTrustManager(KeyStoreAccess.java:38) at com.cognos.accman.jcam.crypto.misc.JSSEDynamicSocketFactoryInitializer.createSSLContext(JSSEDynamicSocketFactoryInitializer.java:70) at com.cognos.accman.jcam.crypto.misc.JSSEDynamicSocketFactoryInitializer.getJRE14SocketFactory(JSSEDynamicSocketFactoryInitializer.java:60) at com.cognos.accman.jcam.crypto.misc.JVMEnvironment.getSSLSocketFactory(JVMEnvironment.java:531) at com.cognos.accman.jcam.crypto.misc.CipherSuiteManager.getSupportedCiphersuites(CipherSuiteManager.java:164) at com.cognos.accman.jcam.crypto.misc.CipherSuiteManager.getDefaultCiphersuites(CipherSuiteManager.java:194) at com.cognos.accman.jcam.crypto.misc.CipherSuiteManager.getDefaultCiphersuitesDOM(CipherSuiteManager.java:342) at com.cognos.accman.jcam.crypto.CAMFactory.getDefaultCiphersuites(CAMFactory.java:2900) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.cognos.crconfig.data.Parameter.callInvokeMethod(Parameter.java:391) at com.cognos.crconfig.data.ArrayParameter.load(ArrayParameter.java:107) at com.cognos.crconfig.data.Container.loadCommon(Container.java:209) at com.cognos.crconfig.data.Option.load(Option.java:137) at com.cognos.crconfig.data.TemplatedParameter.load(TemplatedParameter.java:101) at com.cognos.crconfig.data.Container.loadCommon(Container.java:222) at com.cognos.crconfig.data.Folder.load(Folder.java:91) at com.cognos.crconfig.data.Folder.load(Folder.java:116) at com.cognos.crconfig.data.Folder.load(Folder.java:116) at com.cognos.crconfig.data.DataManager.getConfig(DataManager.java:2303) at com.cognos.crconfig.CRConfigConsole.begin(CRConfigConsole.java:149) at CRConfig.main(CRConfig.java:240) 12/07/2022,09:31:44,Dbg,updateAAADirtyFlag - current folder name: globalProperties 12/07/2022,09:31:44,Dbg,updateAAADirtyFlag - current folder name: environment 12/07/2022,09:31:44,Err,CAM-CRP-1159 The configuration parameter 'localCSK' is not valid 12/07/2022,09:31:44,Err,Problems were encountered during validation.The parameter named 'Supported ciphersuites' located in 'Cognos' is currently invalid. 12/07/2022,09:31:44,Info,Silent exit with error code: 10
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6sAAC","label":"Install-\u003EConfigure"}],"ARM Case Number":"TS009500604","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
15 January 2026
UID
ibm16608966