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Cloud Pak for Security: "The user is not a member of the specified organization" when configuring SOAR QRadar Plugin app in QRadar

Troubleshooting


Problem

Configuring the IBM SOAR QRadar Plugin, for QRadar, returns the error, "The user is not a member of the specified organization."

Symptom

The IBM SOAR QRadar Plugin application returns the error, "The user is not a member of the specified organization":
image-20220830164125-1
The configuration cannot be saved.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTDPP","label":"IBM Cloud Pak for Security"},"ARM Category":[{"code":"a8m0z0000001h8pAAA","label":"Cases"}],"ARM Case Number":"TS010094524","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt3AAA","label":"QRadar Apps"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
30 August 2022

UID

ibm16608384