Troubleshooting
Problem
Control Center Dashboard just keeps spinning and loading over and over again. Can not log in to the Web Console.
Can reach the launch page from the bottom of the log in panel and log in from the Classic Console.
Symptom
The Web Console will not log in just shows a spinning circle.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSJC3O","label":"IBM Sterling Control Center Monitor"},"ARM Category":[{"code":"a8m0z000000cwWHAAY","label":"WEB CONSOLE"}],"ARM Case Number":"TS010122309","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.1;and future releases"},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNG8A","label":"IBM Sterling Control Center Director"},"ARM Category":[{"code":"a8m0z000000cwWHAAY","label":"WEB CONSOLE"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.1;and future releases"}]
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Document Information
Modified date:
22 December 2022
UID
ibm16608232