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Consumer key error in IBM Engineering Systems Design while accessing models from IBM Engineering Systems Design Rhapsody Model Manager

Troubleshooting


Problem

Unable to connect to IBM Engineering Systems Design Model Manager (also known as RMM) from Rhapsody client to fetch and work on models hosted on RMM server.

Symptom

While the user is trying to connect to RMM server from Rhapsody, users might get a consumer key error like, the screen capture
Consumer Key error

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"ARM Category":[{"code":"a8m50000000Cjc8AAC","label":"Rhapsody-\u003EModel Manager-\u003ERhapsody Client"}],"ARM Case Number":"TS009476679","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.0.0;9.0.1"}]

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Document Information

Modified date:
29 July 2022

UID

ibm16608184