IBM Support

IJ41134: NFSV4 CLIENTS RETURNS "UNKNOWN ERROR 521" AFTER SPECTRUM SCALE UPGRADE

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APAR status

  • Closed as program error.

Error description

  • After upgrade spectrum scale version from
    5.1.2.0-5.1.2.3 to 5.1.2.4 or
    any higher version, the NFSv4 client will
    throw below "unknown error 521"
    and failed to access NFS share.
    

Local fix

  • unmount and remount NFSv4 share in all NFS clients.
    

Problem summary

  • After upgrade spectrum scale version from
    5.1.2.0-5.1.2.3 to 5.1.2.4 or
    any higher version, the NFSv4 client will
    throw below "unknown error 521"
    and failed to access NFS share.
    

Problem conclusion

  • This problem is fixed in 5.1.2 PTF 6
    To see all Spectrum Scale APARs and
    their respective fix solutions refer to page
    https://public.dhe.ibm.com/storage/spectrumscale/spectrum_scale_
    apars.html
    
    Benefits of the solution:
     No more "unknown error 521" from the NFSv4 Client
    Work around:
    unmount and remount NFSv4 share in all NFS clients.
    Problem trigger:
    The issue is because of NFSv4 File handle size
    change in 5.1.2.4 or any higher version.
    Symptom:
    NFSv4 Clients throws "unknown error 521" after upgrade.
    Platforms affected: ALL Operating System environments
    Functional Area affected: cNFS/ NFS-ganesha
    Customer Impact: Suggested
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ41134

  • Reported component name

    SPEC SCALE STD

  • Reported component ID

    5737F33AP

  • Reported release

    512

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-07-20

  • Closed date

    2022-07-20

  • Last modified date

    2022-09-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SPEC SCALE STD

  • Fixed component ID

    5737F33AP

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"STXKQY"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"512","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
08 September 2022