APAR status
Closed as program error.
Error description
[ syslogd stdout] 1630 02a087:f78247:859ecd 2022-05-02 13:40:14: remote_transfer_backup: Command Started: /opt/ibm/bin/remote_transfer_backup -l -j [ syslogd stdout] 1630 02a087:f78247:859ecd 2022-05-02 13:40:14: remote_transfer_backup: PASSWORD ERROR: There is no backup server password or ssh key set in the portal! [ syslogd stdout] 1630 02a087:f78247:859ecd 2022-05-02 13:40:14: remote_transfer_backup: ============================= =============================================================== =========== [ syslogd stdout] 1630 02a087:f78247:859ecd 2022-05-02 13:40:14: remote_transfer_backup: ERROR occurred in script remote_transfer_backup at line: 105. [ syslogd stdout] 1630 02a087:f78247:859ecd 2022-05-02 13:40:14: remote_transfer_backup: at main(/opt/ibm/bin/remote_transfer_backup:105) after fixing the portal backup secret, we don't see password error but still we see that port 443 is used instead of 12443 message: | 2022-05-05 18:35:28: UPLOAD ERROR, RC 1: Please see the admin logs of sus-apic-portal-fc4c4c3c-www-0 for more information. 2022-05-05 18:35:28: ERROR: Could not authenticate with backup server 2022-05-05 18:35:28: Uploading /tmp/apic_portal_connection_test to storage-vip.dev.ebc.gov.on. ca/us-east-1:443:dev-apic10-gc-portalbackup-bucket/connection_t estobjstore(path) INFO: The region appended to the hostname will likely be ignored as it is usually only relevant at bucket creation time: us-east-1 UPLOAD ERROR RC: 1 UPLOAD ERROR RESULT: Error: failed to upload file, RequestError: send request failed caused by: Put "https://storage-vip.dev.ebc.gov.on.ca/dev-apic1 0-gc-portalbackup-bucket/connection_test":dial tcp 10.205.52.26: s3store upload [ENDPOINT] [REGION] [BUCKET] [KEY] [FILENAME] [flags] Flags: --debug Enable debug logging -h, --help help for upload 2022-05-05 18:35:28: Cannot backup all sites as cannot authenticate with the backup server. 2022-05-05 18:35:28: An error occurred backing up the installed sites, so not performing a system backup. (None or some sites may have been backed up) 2022-05-05 18:35:27: CLI task (backup:all) starting. 2022-05-05 18:35:28: Testing authentiation to destination dev-apic10-gc-portalbackup-bucket on storage-vip.dev.ebc.gov.on.ca/us-east-1:443 objstore(path) 2022-05-05 18:35:28: Uploading connection_test to storage-vip .dev.ebc.gov.on.ca/us-east-1:443:dev-apic10-gc-portalbackup-buc ket/using objstore(path) 2022-05-05 18:35:28: CLI task (backup:all) failed.
Local fix
Problem summary
portalBackup.port is ignored and 443 is used when protocol is objStore
Problem conclusion
The <span style="background-color:rgb(255, 255, 255)">portalBackup.port setting is now not ignored when protocol is objStore</span>
Temporary fix
Comments
APAR Information
APAR number
LI82615
Reported component name
API CONNECT ENT
Reported component ID
5725Z2201
Reported release
A0X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-06
Closed date
2022-07-13
Last modified date
2022-09-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
API CONNECT ENT
Fixed component ID
5725Z2201
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 September 2022