IJ41031: CHANGING A CALLHOME GROUP SERVER MAY CAUSE DAILY/WEEKLY SCHEDULES TO NO LONGER FUNCTION

APAR status

• Closed as program error.

Error description

• When changing to a new calhome group server node using
  the`mmcallhome group change` command, this may cause the
  daily/weekly schedules to no longer properly function.
  

Local fix

• The node class CALLHOME_SERVERS may be manually changed
  to address this issue.  The command
  `mmchnodeclass CALLHOME_SERVERS replace -N <new_server_node>`
  may be used to update the node class to reflect
  the new callhome group server node.
  

Problem summary

• When changing to a new calhome group server node using
  the`mmcallhome group change` command, this may cause the
  daily/weekly schedules to no longer properly function.
  

Problem conclusion

• This problem is fixed 5.1.4 PTF 1
  To see all Spectrum Scale APARs and
  their respective fix solutions refer to page
  https://public.dhe.ibm.com/storage/spectrumscale/spectrum_scale_
  apars.html
  
  Benefits of the solution:
  daily/weekly schedules work now as expected.
  
  Work Around:
  The node class CALLHOME_SERVERS may be manually changed
  to address this issue.  The command
  `mmchnodeclass CALLHOME_SERVERS replace -N <new_server_node>`
  may be used to update the node class to reflect
  the new callhome group server node.
  Problem trigger:
  This issue may occur when using the mmcallhome command
  to change the callhome group server to a different node.
  Symptom:
  Callhome information may not be uploaded to IBM
  accordingly to the established daily and weekly schedules.
  Mmhealth may show callhome in a degraded or failed state
  if uploads to IBM are not occurring.
  Platforms affected:
  All Linux OS environments
  Functional Area affected:
  Callhome
  Customer Impact:
  Suggested
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SPEC SCALE STD

• Fixed component ID

  5737F33AP

Applicable component levels