Troubleshooting
Problem
User is unable to refresh data by using the Excel Controller Link.
Symptom
Error occured at 24/06/2022 15:52:54 in Microsoft Office, Error No=5, Source=FrangoDirect.ExcelLinkD.FetchValues#System.Web.Services, Description=System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ArgumentException: Keyword not supported: 'current language'.
at Cognos.Controller.Proxy.CCRWS.ExcelLinkB_FetchValues(String sGuid, DataSet rsKeys, String sMcurr, Boolean bLocLang, String sUser, String sRep, Boolean bIsLnk, String sSortOrd, String sParams)
--- End of inner exception stack trace ---
at Cognos.Controller.Proxy.CCRWS.ExcelLinkB_FetchValues(String sGuid, DataSet rsKeys, String sMcurr, Boolean bLocLang, String sUser, String sRep, Boolean bIsLnk, String sSortOrd, String sParams)
--- End of inner exception stack trace ---
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[{"code":"a8m0z000000bpIoAAI","label":"Controller-\u003EBA - Cognos Controller-\u003EExcel"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.4.2","Type":"MASTER"},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm16598411