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'aimanager-aio-chatops-slack-integrator' pod log shows 'An API error occurred: channel_not_found' error

Question & Answer


Question

When I clicked the "Show More" button of a Slack story, it was not responsive and did not show anything.
Slack Error
When I checked the 'aimanager-aio-chatops-slack-integrator' pod log, it contained an error message "An API error occurred: channel_not_found".
What was wrong?

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRS1M","label":"IBM Cloud Pak for Watson AIOps"},"ARM Category":[{"code":"a8m0z0000001jG7AAI","label":"Watson AIOps-\u003EAI Manager-\u003EIntegrations\/Connectors-\u003ESlack"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.3.0"}]

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Document Information

Modified date:
24 June 2022

UID

ibm16598309