IBM Support

Error: 502 Bad Gateway when accessing Schedules tab from Admin console.

Troubleshooting


Problem

When accessing the Cognos Portal’s Schedule tab from the Gateway, users get 502 Bad gateway error. If users access the Schedules tab directly from Dispatcher, it shows blank White screen and does not load the list of Schedules even after giving System Admin permission.

Symptom

502 Bad Gateway as shows in below screen capture when click Schedules tab from the Gateway or Black White page if we load the similar Schedules page from the Dispatcher Directly.

image-20220623103318-1

Document Location

Worldwide

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Document Information

Modified date:
15 January 2026

UID

ibm16597941