Troubleshooting
Problem
When accessing the Cognos Portal’s Schedule tab from the Gateway, users get 502 Bad gateway error. If users access the Schedules tab directly from Dispatcher, it shows blank White screen and does not load the list of Schedules even after giving System Admin permission.
Symptom
502 Bad Gateway as shows in below screen capture when click Schedules tab from the Gateway or Black White page if we load the similar Schedules page from the Dispatcher Directly.

Document Location
Worldwide
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Document Information
Modified date:
15 January 2026
UID
ibm16597941