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IBM Spectrum Protect Plus upgrade fails with "sudo: Account or password is expired"

Troubleshooting


Problem

Upgrade of IBM Spectrum Protect Plus returns following error:
Errors encountered while updating IBM Spectrum Protect Plus. Step Minor Upgrade of PostgreSQL v9.6.x requires spec files to be reconfigured. failed with errors : sudo: Account or password is expired, reset your password and try again sudo: no tty present and no askpass program specified sudo: unable to change expired password: Authentication token manipulation error sudo: Account or password is expired, reset your password and try again sudo: no tty present and no askpass program specified sudo: unable to change expired password: Authentication token manipulation error sudo: Account or password is expired, reset your password and try again sudo: no tty present and no askpass program specified sudo: unable to change expired password: Authentication token manipulation error

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB69","label":"Storage TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"ARM Category":[{"code":"a8m0z0000001jgyAAA","label":"Troubleshooting"}],"ARM Case Number":"TS008401907","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
28 June 2022

UID

ibm16597493