Troubleshooting
Problem
An issue related to the HTTP Receiver protocol in the auto update for 17 June 2022 requires administrators to restart the Event Collection Service (ecs-ec-ingress). This technical note is intended to advise administrators with log sources that use the HTTP Receiver protocol to restart services in order to load the code changes in the protocol update. A service restart is only required for administrators with log sources that use the HTTP Receiver protocol on QRadar 7.4 and 7.5 versions.
Symptom
The log source can truncate or set HTTP Receiver log sources to an error state when the HTTP Receiver protocol receives incoming HTTP Posts transmits with fewer bytes than specified in the 'Content-Length' header. When a log source enters an error status, the administrator needs to disable, then enable the log source. The auto update contains a new version of the HTTP Receiver protocol, but event collection services must be restarted to load the changes.
Document Location
Worldwide
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Document Information
Modified date:
22 June 2022
UID
ibm16596091