Release of QRadar Network Packet Capture 7.5.0 Update Package 2 (Build 1502)

Follow these instructions to upgrade your appliance to use QRadar Network Packet Capture 7.5.0 Update Package 2 (Build 1502). These instructions cover both upgrade and clean installation procedures. You must have QRadar Network Packet Capture 7.3.2 (Build 5015) or later to use this installation file.

Known Issue

1. Reboot your appliance.
2. Use SSH or IMM to log in to your Network Packet Capture server as the root user.
3. Run the following commands to remove NGINX from the Network Packet Capture server:

   rpm -e --nodeps nginx rpm -e --nodeps nginx-mod-http-xslt-filter-1.12.2-3.el7.x86_64 rpm -e --nodeps nginx-all-modules-1.12.2-3.el7.noarch rpm -e --nodeps nginx-mod-http-image-filter-1.12.2-3.el7.x86_64 rpm -e --nodeps nginx-mod-stream-1.12.2-3.el7.x86_64 rpm -e --nodeps nginx-mod-mail-1.12.2-3.el7.x86_64 rpm -e --nodeps nginx-mod-http-perl-1.12.2-3.el7.x86_64 rpm -e --nodeps nginx-mod-http-geoip-1.12.2-3.el7.x86_64 rpm -e --nodeps nginx-filesystem-1.12.2-3.el7.noarch

4. Use the ISO file to reboot the appliance and perform the software update.

Before you install

• This procedure uses IBM's integrated management module (IMM). This interface must be available/configured to mount the ISO file to complete the update.
• This installation must be completed during a scheduled maintenance window. While the system is updating, Network Packet Captures are not recorded as services are not started.
• Ensure that you are logged in to the QRadar Network Packet Capture appliance as an administrator.
• Your system meets the minimum hardware requirements.
• A keyboard and monitor are connected by using the VGA connection.

If you have a stacked configuration of QRadar Network Packet Capture appliances, you must unstack your appliances before you can upgrade. Upgrade each appliance individually and then re-create the stack. Unstacking the appliances ensures that your data is preserved during the upgrade. You must also turn off Traffic Capture.

Completing the Install

Required files
Download the QRadar NETPCAP-7.5.0-1502 file from IBM Fix Central: http://www.ibm.com/support/fixcentral/swg/quickorder?parent=IBM%20Security&product=ibm/Other+software/IBM+QRadar+Network+Packet+Capture+Appliance&release=All&platform=All&function=fixId&fixids=7.5.0-QRadar-NETPCAP-Upgrade-1501&includeSupersedes=0&source=fc

Procedure

1. Log in to the QRadar Network Packet Capture IMM interface using your web browser.
2. Click Remote Control.
3. To start the Remote Control session, click Active X for Internet Explorer or Java for all other Browsers.
4. Click Start Remote Control in Single User Mode.
   NOTE: You should always use single user mode for remote connections for updates.
5. Verify that the Allow others to request my remote session disconnect check box is unchecked. It is not recommended to allow other users to request the active session for firmware updates.
6. From the menu, select Virtual Media > Activate.
7. From the menu, select Virtual Media > Select Devices to Mount.
8. From the Devices window click Add Image.
9. Select the QRadar NETPCAP-7.5.0-1502 image and click Open.
10. Select the option with your ISO, such as CD/DVD - QRadar NETPCAP-7.5.0-1502 and verify that the Mapped check box is selected.
11. Click Mount Selected.
12. Reboot the appliance.
13. When the splash menu is displayed, press <F12> Select Boot device.
14. In the Boot Devices Manager window, select the Upgrade QRadar PCAP-7.5.0-1502 option from the boot menu.
15. Wait for the installation to complete.
16. After the QRadar Network Packet Capture appliance is updated, restart the appliance when prompted.

Installation wrap-up

After you have completed the installation, log in to IMM and select Virtual Media > Unmount All.
 

Where do I find more information?