Troubleshooting
Problem
Some configurations in certain applications such as the Threat Intelligence app, require connection to specific external endpoints outside of the deployment. Sometimes, when the network devices such as firewalls and proxies, do not grant the connection from the App Host, the application is not able to save the configuration.
This article instructs administrators on how to connect to an application's container, check connectivity to the specific endpoint by using the curl command, when the applications run on the App Host.
Symptom
Attempt to configure a setting in an application that requires external endpoints such as TAXII Feeds for Threat Intelligence App, and save the setting. An error message about connectivity is prompted.
The following screen capture shows an example of the Thread Intelligence requesting feeds from the TAXII endpoint, "https://api.xforce.ibmcloud.com/taxii" and the error is "There is a problem connecting to the TAXII Server. Verify that the TAXII server is available".
Document Location
Worldwide
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Document Information
Modified date:
05 July 2022
UID
ibm16594693