IT41155: IBM STORAGE INSIGHTS: REMOVED DEVICES REMAIN WITH PARTIAL LISTINGS UNDER BLOCK STORAGE SYSTEMS VIEW

APAR status

• Closed as program error.

Error description

• After storage subsystems are removed from Storage Insights, the
  entries will remain in the Block Storage Systems panel with
  partial information.
  Operation timeout is observed in the logs:
  
  time-series-data error System xxx Unable to get latest active
  snapshot for system xxx
  com.ibm.srm.timeseries.query.api.TimeSeriesQueryException:
  java.util.concurrent.ExecutionException:
  com.datastax.driver.core.exceptions.OperationTimedOutException:
  [IP address] Timed out waiting for server response Request
  reference ID:
  
  com.ibm.srm.timeseries.query.api.TimeSeriesQueryException:
  
  java.util.concurrent.ExecutionException:
  com.datastax.driver.core.exceptions.OperationTimedOutException
  
  Retrying the remove operation from the Block Storage Systems
  panel may result in successful removal.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights removing storage subsystems             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When removing storage subsystems from Storage Insights,      *
  * there is potential that the entries will remain in the Block *
  *                                                              *
  * Storage Systems panel with partial information.              *
  *                                                              *
  * Retrying the remove operation from the Block Storage         *
  * Systems panel may result in successful removal.              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q22   [ 54X-IBM-SI ]
  ( release target 3Q 2022 / August )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels