Troubleshooting
Problem
Administrators who try to add TAXII Feeds might face the error, "There is a problem connecting to the TAXII server. Verify that the TAXII server is available. Failed to connect to the server due to SSL problems. This might be caused by an invalid client certificate, an unknown certificate authority, or a problem with the server".
When this error appears, administrators cannot add feeds.
Symptom
In the STIX/TAXII Configuration application, after the administrator try to create a new feed, the following error is displayed:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt3AAA","label":"QRadar Apps"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.4.0;and future releases"}]
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Document Information
Modified date:
30 June 2022
UID
ibm16593893