Troubleshooting
Problem
Administrators can receive a system notification about the QRadar_SAML certificate closed to expire or expired. The notification alerts occur despite SAML is not the authentication method configure on the system instructing the administrators to renew the certificate as soon as possible.
This article guides administrators to renew the certificate and stop the system notification to trigger.
Symptom
- In the Console's user interface, a system notification shows a warning about certificate expiration.
When the certificate is closed to expire, the following alert is received daily:The certificate named QRadar_SAML will expire on <date>. Please update the certificate soon.When the certificate is expired already, the following alert is received daily:The certificate named QRadar_SAML has expired. Please update the certificate as soon as possible. - Users might not log in to the Console's user interface, when default authentication is used.
Document Location
Worldwide
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Document Information
Modified date:
26 July 2022
UID
ibm16591107