IBM Support

QRadar: Error when changing IMM password: Failed to set the following settings: IMM.Password.1 (IMM Error code : 80) Message : "sp_call_failed"

Troubleshooting


Problem

When changing the IMM password, instead of receiving a message that the password change completed successfully for the command response to change the IMM password for a QRadar server, the following error is returned:
Failed to set the following settings: IMM.Password.1 (IMM Error code : 80) Message : "sp_call_failed"

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000CbVWAA0","label":"ATS-Infrasec"}],"ARM Case Number":"TS008257254","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
14 December 2022

UID

ibm16591105