Troubleshooting
Problem
Administrators who try to open QRadar Log Source Management app might see the following error despite the latest version of the app is installed, "New Application Required. To modify a log source, you must use the QRadar Log Source Management app".
When this error appears, administrators cannot open the application.
Symptom
In the QRadar Log Source Management application after the administrator click to open the application, the following error is displayed:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt3AAA","label":"QRadar Apps"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.4.0;and future releases"}]
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Document Information
Modified date:
30 June 2022
UID
ibm16589199