Troubleshooting
Problem
In the User Behavior Analytics app, users might not display in the Watchlist on the UBA Overview tab. Missing users can occur when a reference set contains blank username in a UBA Watchlist. Administrators who experience blank Watchlists can review the UBA reference set data and remove blank entries.
Symptom
The users do not display in the Watchlist, rendering a blank window. This issue occurs, the following error displays in the app logs:
Poll.log
[sync_watchlist_membership.run] [ERROR] - Error adding members via reference set: 'NoneType' object has no attribute 'strip'
Document Location
Worldwide
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Document Information
Modified date:
25 October 2022
UID
ibm16587987