IBM Support

IT39308: UNCAUGHT DATABASE ERROR RESULTS IN INCONSISTENT DELIVERY STATUS IN FILEGATEWAY AND MYFILEGATEWAY

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • An uncaught database error during the completion of a routed
    file delivery results in inconsistent delivery status as seen in
    myfilegateway for the producer and consumer. Uncaught error was
    for ORA-00054 - Oracle database.
    

Local fix

  • STRRTC - B2BISFG-60519
    MRC/MRC
    Circumvention: Issue is caused by Oracle database open_cursors
    value being too low, locking a table.
    

Problem summary

  • Users Affected:
    All users
    
    Problem Description:
    The issue was observed on Oracle 19c database when open_cursors
    value was set too low - not recommended level.
    
    Platforms Affected:
    All platforms
    

Problem conclusion

  • Resolution Summary:
    The Filegateway router code was updated to log an error message
    "Select for Update Failed" in the situation where the error is
    thrown by the database.
    
    Delivered in:
    6010005
    All future Fix Packs can be found in the Release Timeline Matrix
    - https://www.ibm.com/support/pages/node/6194265.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39308

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-12-03

  • Closed date

    2022-05-16

  • Last modified date

    2022-05-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"610"}]

Document Information

Modified date:
17 May 2022