Troubleshooting
Problem
We are monitoring two SSP Engines in Control Center, but we see 4 engines in the dashboard not 2.
Some active some unknown status.
The two SSP engines are an active/passive setup.
Symptom
Control Center shows duplicate entries of the SSP engines which different statuses.
Engine_01(active)
Engine_01 (unknown status)
Engine_02(active)
Engine_02 (unknown status).
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSJC3O","label":"IBM Sterling Control Center Monitor"},"ARM Category":[{"code":"a8m0z000000cwWHAAY","label":"WEB CONSOLE"}],"ARM Case Number":"TS009309797","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.0;6.2.1"}]
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Document Information
Modified date:
15 March 2023
UID
ibm16586646