IBM Support

IJ39624: UNINSTALL ERROR WHEN TRYING TO UNINSTALL GPFS ON WINDOWS.

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APAR status

  • Closed as program error.

Error description

  • On latest Cygwin (versions >= 3.3),
    an attempt to uninstall GPFS on
    Windows may display a dialog box
    complaining about access denied on
    uninstall.lnk. The dialog box presents
    options to Abort, Retry or Ignore
    the error. Ignoring the error bypasses
    the issue and results in a
    successful uninstall.
    

Local fix

  • When presented with the dialog
    box complaining about uninstall.lnk,
    click on "Ignore" and that should
    let the uninstall complete.
    Then from an elevated Cygwin terminal:
    cd /usr/lpp/mmfs/support;
    chmod 777 uninstall.lnk; rm uninstall.lnk
    

Problem summary

  • On latest Cygwin (versions >= 3.3),
    an attempt to uninstall GPFS on
    Windows may display a dialog box
    complaining about access denied on
    uninstall.lnk. The dialog box presents
    options to Abort, Retry or Ignore
    the error. Ignoring the error bypasses
    the issue and results in a
    successful uninstall.
    

Problem conclusion

  • This problem is fixed in 5.1.2.5
    To see all Spectrum Scale APARs and
    their respective fix solutions refer to page
    https://public.dhe.ibm.com/storage/spectrumscale/spectrum_scale_
    apars.html
    
    Benefits of the solution:
    Fix issue in cleanly uninstalling GPFS on Windows.
    
    Work Around:
    When presented with the dialog
    box complaining about uninstall.lnk,
    click on "Ignore" and that should
    let the uninstall complete.
    Then from an elevated Cygwin terminal:
    cd /usr/lpp/mmfs/support;
    chmod 777 uninstall.lnk; rm uninstall.lnk
    
    Problem trigger:
    Cygwin version >= 3.3.
    Symptom:
    Upgrade/Install failure.
    Platforms affected: Windows/x86_64 only.
    Functional Area affected: Install/Upgrade.
    Customer Impact: Suggested.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ39624

  • Reported component name

    SPEC SCALE STD

  • Reported component ID

    5737F33AP

  • Reported release

    512

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-05-09

  • Closed date

    2022-05-09

  • Last modified date

    2022-05-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SPEC SCALE STD

  • Fixed component ID

    5737F33AP

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"STXKQY"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"512","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
10 May 2022