IT40846: MISSING HITACHI PERFORMANCE MONITORING SAMPLES WITH 60 MIN INTERVAL [PROCESS EXPIRED]

APAR status

• Closed as program error.

Error description

• While collecting performance monitoring samples for Hitachi
  storage at a 60 minute interval, some samples are missing while
  others are collected fine.  The missing samples are occurring
  because the collection is taking over 5 minutes and the process
  to collect the data is prematurely deleted and marked as
  expired.  If the performance monitoring interval is changed from
  the default of 5 minutes to a 60 minute interval, the expiration
  should change also.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring Hitachi devices        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, while collecting performance monitoring *
  *                                                              *
  * samples for Hitachi storage devices at a 60 minute interval, *
  *                                                              *
  * some samples are missing while others are collected fine.    *
  * The missing samples are occurring because the collection     *
  * is taking over 5 minutes and the process to collect the data *
  *                                                              *
  * is prematurely deleted and marked as expired.  If the        *
  * performance monitoring interval is changed from the default  *
  * of 5 minutes to a 60 minute interval, the expiration should  *
  * change also.                                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q22   [ 54X-IBM-SI ]
  ( release target 3Q 2022 - July/August )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels