Troubleshooting
Problem
Users with "irregular" top-level domains (TLDs) cannot authenticate with IBM QRadar SOAR or might have trouble resetting their password. It might also be impossible to invite a user to IBM QRadar SOAR and a "bad request" message returned to the UI.
Symptom
Users see an error such as "Invalid email address" when trying to reset their password, authenticate, regardless of whether they are local, LDAP, or SAML users, or when creating a user by using sudo resutil newuser.
Document Location
Worldwide
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Document Information
Modified date:
20 April 2022
UID
ibm16573683