Troubleshooting
Problem
When trying to connect to a specific TM1 server by using Performance Modeler, it is failing with this error message:
Could not connect to planning service
Unable to connect to the planning service
The present document covers only the case when this error occurs for one specific TM1 Server.
If this error happens for any TM1 servers, then contact IBM Support and provide the fpmsvc_config.xml file from "C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\fpmsvc_config.xml" and the cogstartup.xml from "C:\Program Files\ibm\cognos\tm1_64\configuration".
Document Location
Worldwide
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Document Information
Modified date:
09 May 2025
UID
ibm16572873