IBM Support

IT40521: ./INSTALL.SH: LINE 286: ./IM32/INSTALLC: NO SUCH FILE OR DIRECTORY.

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APAR status

  • Closed as program error.

Error description

  • When the user performs an install or upgrade on a  Linux for
    System Z
    x64 bit system, the user could see the following error:
    ./install.sh: line 286: ./im32/installc: No such file or
    directory.
    The file ./im32/installc exist, but cannot run in a 64 bit
    system.
    
    Customer/L2 Diagnostics:
    Check to see if the file <extract directory>/im32/installc
    exists,
    
    IBM Spectrum Protect Versions Affected:
    IBM Spectrum Protect server 8.1.x on  Linux for System Z
    platform
    

Local fix

  • For IBM Spectrum Protect version 8.1.13 or lower
         1.    Download the most current level of Installation
    Manager for  Linux for System Z (64 bit) from IBM's Fix Central
    (https://www.ibm.com/support/fixcentral/)
         2.    Follow the instructions to install or upgrade the
    Installation Manager.
         3.    cd <extracts directory>
              a.    Example:  cd /code/srv/8.1.14.100
         4.    Run the command:  ./im64/installc -c -input
    im64/install.xml
    
    
    For IBM Spectrum Protect version 8.1.14.100
         1.    cd <extracts directory>
              a.    Example:  cd /code/srv/8.1.14.100
         2.    Run the command:  ./im64/installc -c -input
    im64/install.xml
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users performing an install  *
    * or upgrade.                                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.  This problem is          *
    * currently projected to be fixed in levels                    *
    * 8.1.14.200 and 8.1.15.                                       *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platform:  Linux..
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT40521

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81Z

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-04-05

  • Closed date

    2022-04-08

  • Last modified date

    2022-04-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81Z"}]

Document Information

Modified date:
09 April 2022