Troubleshooting
Problem
Users are not able to open any Work Center application from the Go To menu.
The same happens if the user add the work center app in the Favorite Application portlet in the Start Center.
However, if the user pastes the URL direct in the browser, the work center application might open correctly.
Then, from inside the Work Center browser tab, the user is able to navigate to any other work center without any issue.
The "Failed to execute 'setItem' on 'Storage': Setting the value of 'recentApps' exceeded the quota." error is shown from the browser developer tools console when the user tries to click the Work Center application from the menu.
addToAppCache @ library.js:6500
openNextGenApp @ library.js:6878
MenuController.menuClick @ menus.js:876
(anonymous) @ VM0000:1
library.js:6500 Uncaught DOMException: Failed to execute 'setItem' on 'Storage': Setting the value of 'recentApps' exceeded the quota.
at addToAppCache (https://test.maximo.com/maximo/webclient/javascript/tpae-00000000-0000/library.js:6500:21)
at openNextGenApp (https://test.maximo.com/maximo/webclient/javascript/tpae-00000000-0000/library.js:6878:3)
at MenuController.menuClick (https://test.maximo.com/maximo/webclient/javascript/tpae-00000000-0000/menus.js:876:8)
at <anonymous>:1:210
Document Location
Worldwide
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Document Information
Modified date:
18 September 2025
UID
ibm16570007