Troubleshooting
Problem
A known issue about Security Token Service (STS) certificate expiry is reported on VMware vCenter Server for IBM Cloud Pak System.
Symptom
The following symptoms can be applicable to the Security Token Service (STS) certificate expiry on the VMware vCenter Server for IBM Cloud Pak System:
- Symptom 1: Service49 and Service78 can go down if the Security Token Service (STS) certificate on VMware vCenter Server is not renewed before its expiry date.
- Symptom 2: Service49 and Service78 are down because the Security Token Service (STS) certificate on the VMware vCenter Server expired. The VMware vCenter Server fails to start with the expired certificates.
A server error is displayed as follows when you connect to the VMware vCenter Server web client:

Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFQSV","label":"IBM Cloud Pak System Software"},"ARM Category":[{"code":"a8m0z000000cwmlAAA","label":"Product Components-\u003EVMware \/ vCenter"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
19 July 2022
UID
ibm16568423