Troubleshooting
Problem
You can see "db3 error(-30974)" errors when you are interacting with package management yum or rpm operations:
rpmdb: Thread/process 277623/140429100390144 failed: Thread died in Berkeley DB library
error: db3 error(-30974) from dbenv->failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db3 - (-30974)
error: cannot open Packages database in /var/lib/rpm
CRITICAL:yum.verbose.cli.yumcompletets:Yum Error: Error: rpmdb open failed
Symptom
Rpmdb errors are seen during package management installation. They are related to corrupted RPM database.
yum -y install DSM-MicrosoftWindows-7.4-20211108193921.noarch.rpm
error: rpmdb: BDB0113 Thread/process 24446/139984907597632 failed: BDB1507 Thread died in Berkeley DB library
error: db5 error(-30973) from dbenv->failchk: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db5 - (-30973)
error: cannot open Packages database in /var/lib/rpm
Cause
These errors mean that the RPM database is corrupted.
Resolving The Problem
Follow these steps to back up and rebuild the rpm database:
Disclaimer: The next steps are an advanced procedure for users. If you are uncomfortable with this change or need assistance with rebuilding the RPM database, contact QRadar Support.
- Create a folder named "backup" in the next path:
mkdir /var/lib/rpm/backup - Copy the db files to the backup folder:
cp -a /var/lib/rpm/__db* /var/lib/rpm/backup/ - Remove the db.* files:
rm -f /var/lib/rpm/__db.[0-9][0-9]* - Run rpm -qa in "silence mode":
rpm --quiet -qa - Rebuild the db:
rpm --rebuilddb - Clean:
yum clean all - After you execute these steps, proceed with the installation of the RPM:
yum -y <RPM>Note: Replacing <RPM> with the rpm name you are trying to install.
Result
RPM is successfully installed.
Note: If you continue to have error "db3 error(-30974)", collect logs and open a case.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]
Was this topic helpful?
Document Information
Modified date:
12 June 2023
UID
ibm16568405