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How to resolve "Error connecting to server" during IBM Log Analysis installation?

Question & Answer


Question

IBM Log Analysis installation failed. The errors I saw from the scloganalytics_install.log were pointing to connection issue communicating with Derby:
 

java.net.ConnectException : Error connecting to server <server name> on port 1627 with message Connection refused (Connection refused).

Exiting. Review the errors before retrying

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSPFMY","label":"IBM Operations Analytics - Log Analysis"},"ARM Category":[{"code":"a8m0z000000GosTAAS","label":"Log Analysis-\u003EFramework-\u003EEnvironment"}],"ARM Case Number":"TS008827910","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Product Synonym

LA

Document Information

Modified date:
18 June 2026

UID

ibm16566383