IT40345: PERFORMANCE DATA EXPORT IS INCOMPLETE

APAR status

• Closed as program error.

Error description

• When a user tries to export performance data for a period of 7
  days, the resulting export file contains only one or two days
  worth of data.
  
  The cause for this problem has been traced back to the following
  messaging which is logged internally to Storage Insights:
  Mar 16 07:42:29 tcks-588c7ccd7d-2zvk8 tcks warning Failed to
  copy input stream to local dir for tenant <uuid_removed> and
  system <uuid_removed> and file tssExport_1.zip [17, 1, 19, 4,
  20, 6, 22, 10, 78] <uuid_removed> storage_systems <uuid_removed>
  [17, 1, 19, 4, 20, 6, 22, 10, 78] SAMPLE 120 1646782740000
  1647416340000 javax.net.ssl.SSLException:
  javax.crypto.AEADBadTagException: ICC_AES_GCM_En/DecryptFinal
  failed javax.net.ssl.SSLException:
  javax.crypto.AEADBadTagException: ICC_AES_GCM_En/DecryptFinal
  failed; Caused by javax.crypto.AEADBadTagException:
  ICC_AES_GCM_En/DecryptFinal failed
  
  
  ____________________________________________________
  The defect is against component:  5608TPCSI
  Server/Manager build/release:  5.4.x
  Problem as described by customer: 7 day Performance Data Export
  does not include 7 days worth of data
  Initial customer impact (low/med/high):  med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users exporting data                    *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, when a user tries to export performance *
  *                                                              *
  * data for a period of 7 days, the resulting export file       *
  * contains                                                     *
  * only one or two days worth of data.                          *
  *                                                              *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
  ( release target 2Q 2022 / June )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels