IJ38783: MAXIMO DOES NOT DISPLAY ALL THE ASSETS WITH THE AUTHORIZED CONFIGURATION MANAGED (CM) ITEMS AS DEFINED IN THE MODEL APPLICATION.

APAR status

• Closed as program error.

Error description

• Problem Description:
  After creating a sub model (type : installable) in Model
  application, adding it into the parent model, then trying to
  Remove/install it using Asset CM or Work Order Tracking (CM)
  Application, Maximo only displays the same type of the actual CM
  Item / Asset ID currently installed.
  
  STEPS:
  
  1. Login to Maximo as maxadmin
  
  2. Create a base (Parent) Model and create some associated build
  items
  
  3. Create a child model and associated build items and cm items
  to the installable asset
  
  4. Go to Positions and Hierarchy Tab and build the position
  hierarchy
  
  5. Generate relevant assets using new assembly application
  
  6. Go to the Assets (CM) app, open this asset and select the
  installable position (TYPE: 'I') in View Hierarchy tab
  
  7. More Actions --> Install/Remove to bring up the dialog box
  
  8. Uncheck the Remove checkbox and then click on lookup in the
  installation section
  
  RESULT:
  Maximo displays another dialog that contains only the asset
  related to the current installed item and not the authorized
  alternate.
  
  EXPECTED RESULT:
  Maximo not displaying all the assets with the authorized CM
  items as defined in the Model application.
  
  PRODUCT:
  Maximo Asset Configuration Manager (ACM) 7673
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Maximo Asset Configuration Manager users.            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Maximo does not display all the Assets with the authorized   *
  * Configuration Managed (CM) Items as defined in the Model     *
  * application.                                                 *
  ****************************************************************
  

Problem conclusion

• A change in the code was made to fix the issue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MX ASSET CONFIG

• Fixed component ID

  5724R4500

Applicable component levels