IBM Support

QRadar Log Activity Window Shows Empty Quick Searches Drop‑Down for User When arielSearches Templates Missing

Troubleshooting


Problem

A user can't select any saved search from the Quick Searches drop-down menu, the list is empty.

Symptom

The list under Quick Searches is empty for an affected user.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtEAAQ","label":"Log Activity"}],"ARM Case Number":"TS006687603","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
12 August 2026

UID

ibm16562295