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OpenPages with Watson 8.3 & FP Known Issues List

Release Notes


Abstract

A comprehensive list of known issues for Major, Mode, and Fix Pack releases for the IBM OpenPages with Watson 8.3.

If you have questions about a particular defect, contact Customer Support.

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Known Issues in IBM OpenPages with Watson 8.3

Number

Description

1.
In an upgrade environment that uses System Views, several errors might occur if new 8.3 System Views reference fields that are not present in your environment. This issue primarily occurs with the new Admin views, which are intended to fill the roles that the Detail view played in the Standard UI. You know whether you have this problem if you get an error message about a Field or Field Group not being found, for a Field or Field Group you have never heard of.
Contexts where these errors might occur:
  • Going to the Admin tab of an object. This can briefly flash an error message about a Field or Field Group not being found before switching to a page that says "Unexpected error occurred"
  • Exporting objects from a Grid view
  • Importing objects with FastMap
Workarounds:
  • Create custom Admin views that are based on your old Detail Views by using the "Generate Admin Views" button in the upper right corner of the View Designer. There are detailed instructions provided when you click the button.
  • It is less likely that you see problems with other types of System views. If you do, create a custom view for the object by using the "Copy from view" feature in the View Designer. This will automatically remove any fields that don't exist in your system.
2.
The MRG OpenScale fields were relabeled to "Watson Studio", which caused the integration with OpenScale to no longer function correctly   
Workaround:
3. In an upgrade or migration environment, any existing reports that rely on Facts & Dimensions will not work because Facts & Dimensions have been removed from OpenPages 8.3
4.
Some Reporting fragments might fail in OpenPages 8.3
Workaround:
Details of a workaround can be found in this technote:
Running Reporting Fragment fails with 'OP-12013 The computation encountered an error' exception
5.
The RCSA Process Alignment Helper fails because it contains a problematic Reporting Fragment
Workaround:
Details of a workaround can be found in this technote:
Running Reporting Fragment fails with 'OP-12013 The computation encountered an error' exception

Known Issues in IBM OpenPages with Watson 8.3 FP1

Number

Description
1.
In an upgrade environment that uses System Views, several errors might occur if new 8.3 System Views reference fields that are not present in your environment. This issue primarily occurs with the new Admin views, which are intended to fill the roles that the Detail view played in the Standard UI. You know whether you have this problem if you get an error message about a Field or Field Group not being found, for a Field or Field Group you have never heard of.
Contexts where these errors might occur:
  • Going to the Admin tab of an object. This can briefly flash an error message about a Field or Field Group not being found before switching to a page that says "Unexpected error occurred"
  • Exporting objects from a Grid view
  • Importing objects with FastMap
Workarounds:
  • Create custom Admin views that are based on your old Detail Views by using the "Generate Admin Views" button in the upper right corner of the View Designer. There are detailed instructions provided when you click the button.
  • It is less likely that you see problems with other types of System views. If you do, create a custom view for the object by using the "Copy from view" feature in the View Designer. This will automatically remove any fields that don't exist in your system.
2.
The MRG OpenScale fields were relabeled to "Watson Studio", which caused the integration with OpenScale to no longer function correctly   
Workaround:
3.
In an upgrade or migration environment, any existing reports that rely on Facts & Dimensions will not work because Facts & Dimensions have been removed from OpenPages 8.3
4.
Some Reporting fragments might fail in OpenPages 8.3 or later
Workaround:
Details of a workaround can be found in this technote:
Running Reporting Fragment fails with 'OP-12013 The computation encountered an error' exception
5.
The RCSA Process Alignment Helper fails because it contains a problematic Reporting Fragment
Workaround:
Details of a workaround can be found in this technote:
Running Reporting Fragment fails with 'OP-12013 The computation encountered an error' exception
6. When a Questionnaire Assessment (QA) contains a 4 Stage Lifecycle and the out-of-the-box Questionnaire Assessment workflow is used, an error might occur when submitting the Questionnaire Assessment for approval

Workaround:
Details of a workaround can be found in this technote:
Updating OpenPages Questionnaire Assessment workflow to avoid errors when submitting assessment for approval

Known Issues in IBM OpenPages with Watson 8.3 FP2

Number

Description
1.
In an upgrade environment that uses System Views, several errors might occur if new 8.3 System Views reference fields that are not present in your environment. This issue primarily occurs with the new Admin views, which are intended to fill the roles that the Detail view played in the Standard UI. You know whether you have this problem if you get an error message about a Field or Field Group not being found, for a Field or Field Group you have never heard of.
Contexts where these errors might occur:
  • Going to the Admin tab of an object. This can briefly flash an error message about a Field or Field Group not being found before switching to a page that says "Unexpected error occurred"
  • Exporting objects from a Grid view
  • Importing objects with FastMap
Workarounds:
  • Create custom Admin views that are based on your old Detail Views by using the "Generate Admin Views" button in the upper right corner of the View Designer. There are detailed instructions provided when you click the button.
  • It is less likely that you see problems with other types of System views. If you do, create a custom view for the object by using the "Copy from view" feature in the View Designer. This will automatically remove any fields that don't exist in your system.
2.
The MRG OpenScale fields were relabeled to "Watson Studio", which caused the integration with OpenScale to no longer function correctly   
Workaround:
3.
In an upgrade or migration environment, any existing reports that rely on Facts & Dimensions will not work because Facts & Dimensions have been removed from OpenPages 8.3
4.
Some Reporting fragments might fail in OpenPages 8.3 or later
Workaround:
Details of a workaround can be found in this technote:
Running Reporting Fragment fails with 'OP-12013 The computation encountered an error' exception
5.
The RCSA Process Alignment Helper fails because it contains a problematic Reporting Fragment
Workaround:
Details of a workaround can be found in this technote:
Running Reporting Fragment fails with 'OP-12013 The computation encountered an error' exception
6. When a Questionnaire Assessment (QA) contains a 4 Stage Lifecycle and the out-of-the-box Questionnaire Assessment workflow is used, an error might occur when submitting the Questionnaire Assessment for approval

Workaround:
Details of a workaround can be found in this technote:
Updating OpenPages Questionnaire Assessment workflow to avoid errors when submitting assessment for approval
7. Cognos Reports and Dashboards supplied as part of IBM OpenPages Risk Management for ESG solution are not 100% translated for locales beyond US English.

Workaround:
Additional translation for untranslated fields can be applied manually on a report by report basis by using the methods described within the IBM OpenPages with Watson Report Authors guide – see Data Translation

Known Issues in IBM OpenPages with Watson 8.3.0.2 IF1

Number

Description
1.*
Customers that use the Loss Event Entry app should avoid upgrading to 8.3.0.2.1 as the app fails to load due to the upgrade of an internal component.
A correction to this issue is available in 8.3.0.2.2

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Document Information

Modified date:
20 December 2022

UID

ibm16562287

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