Troubleshooting
Problem
There can be duplicate entries in the ale_destinations table in QRadar and in the AgentConfig.xml of the WinCollect agent in managed WinCollect deployments. This behavior causes the agent to not send events.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtwAAA","label":"WinCollect"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
29 April 2022
UID
ibm16561919