Troubleshooting
Problem
Enriching data in IBM Security QRadar SOAR, using the Enhanced Data Migration app, HTTP 404's are returned to the web browser.
Symptom
Clicking any of the blue hyperlinks in the data table opens a page within IBM Security QRadar XDR but the page does not load and 404 page not found is seen instead.
Enabling debug in the app shows HTTP 404 errors returned by QRadar when the app tries to call the /console/graphql endpoint. This is the Analyst Workflow endpoint.
ERROR [qradar_utils] [Thread-12] '500 Server Error: 500 for url: https://<QRADAR SERVER>/api/ariel/searches'
DEBUG [connectionpool] [Thread-24] https://<QRADAR SERVER>:443 "POST /console/graphql HTTP/1.1" 404 19
Document Location
Worldwide
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Document Information
Modified date:
18 September 2023
UID
ibm16561893