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Unknown Events in QRadar Log Activity When QIDs Mapped via DSM Editor Appear with Status Unknown

Troubleshooting


Problem

When QIDs are added through DSM Editor, events parse correctly, but are displayed as "Unknown" in Log Activity.

Symptom

Events seen as Unknown in Log Activity even though QIDs are created for them.
 
Example:
Unknown events

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtSAAQ","label":"DSM Editor"},{"code":"a8m0z000000cwtEAAQ","label":"Log Activity"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
12 August 2026

UID

ibm16561247