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QRadar: Events mapped in DSM Editor displays with status Unknown in Log Activity

Troubleshooting


Problem

When QIDs are added through DSM Editor, events parse correctly, but are displayed as Unknown in Log Activity.

Symptom

Events seen as Unknown in Log Activity even though QIDs are created for them.
Example:
Unknown events

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtSAAQ","label":"DSM Editor"},{"code":"a8m0z000000cwtEAAQ","label":"Log Activity"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
19 October 2023

UID

ibm16561247