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Planning Analytics for Excel: The file format and extension of 'IBM_PAfE_xxx_x.x.xx.x.xll' don't match. The file could be corrupted or unsafe.

Troubleshooting


Problem

Opening the PAfE Xll file downloaded from IBM Fix Central displays the error message "The file format and extension of 'IBM_PAfE_xxx_x.x.xx.x.xll' don't match. The file could be corrupted or unsafe. Unless you trust its source, don't open it. Do you want to open it anyway?":
Planning Analytics For Excel: Error message from opening the xll file.

Symptom

After clicking "Yes", Excel outputs the message, "This program cannot be run in DOS mode." in the worksheet.
Planning Analytics For Excel: Error message from opening the xll file.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"ARM Category":[{"code":"a8m50000000KzLAAA0","label":"Planning Analytics For Microsoft Excel-\u003EInstall Configure and Upgrade"}],"ARM Case Number":"TS006571569","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm16559194