IT39971: REPORTS CONTAINING A LARGE NUMBER OF VOLUMES/ITEMS FAIL TO GENERATE.

APAR status

• Closed as program error.

Error description

• Storage Insights volume reports for a large number of volumes
  have been observed to fail to send by email.
  Internal to Storage Insights, the report is observed to fail,
  logging: BPCSS2005E Task timed out in Task Manager
  With additional internal details:
  Report generation failed:
  com.ibm.srm.consumerrest.ConsumerRestException: reportGeneration
  failed with exception java.net.SocketException: SocketException
  invoking https://ui-rest.si.svc.cluster.local:9562/srm/v2/repor
  t/attachments/:Unexpected end of file from server
  com.ibm.srm.consumerrest.ConsumerRestException: reportGeneration
  failed with exception java.net.SocketException: SocketException
  invoking https://ui-rest.si.svc.cluster.local:9562/srm/v2/repor
  t/attachments/:Unexpected end of file from server; Caused by
  java.net.SocketException: Unexpected end of file from server
  ____________________________________________________
  The defect is against component: 5608TPCSI
  Server/Manager build/release: 5.4.x
  Problem as described by customer: daily report is not being
  delivered.
  Initial customer impact (low/med/high): med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users exporting data                    *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Storage Insights volume reports for a large number       *
  * of volumes have been observed to fail to send by email.      *
  *                                                              *
  * Internal to Storage Insights, the error observed is:         *
  * BPCSS2005E Task timed out in Task Manager                    *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q22   [ 54X-IBM-SI ]
  ( release target 1Q 2022 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels