IBM Support

In Planning Analytics for Excel with SSO (Kerberos/SPNEGO) clicking a SUBNM displays either the connection page or a blank IE window

Troubleshooting


Problem

A Planning Analytics installation is configured for SSO, based on Kerberos / SPNEGO.
In Planning Analytics for Excel, the first connection with single sign-on is working correctly.
However, when we click a SUBNM formula, either the Internet Explorer login page is displayed again or a blank page is displayed.
The connection is falling into a loop.

Document Location

Worldwide

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Document Information

Modified date:
09 May 2025

UID

ibm16557016