IBM Support

Unable to close bulk incidents

Troubleshooting


Problem

In IBM Security Qradar SOAR, you are unable to close multiple incidents at a time. The Incident Close page is blank and the next button is grayed out preventing case closure.
image-20220215063351-3

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSIP9Q","label":"IBM Security SOAR"},"ARM Category":[{"code":"a8m0z000000cw4bAAA","label":"Resilient Core"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
15 February 2022

UID

ibm16556766