Troubleshooting
Problem
When you open an event in the Log Activity tab to view the event details, several custom fields display "null" as value, for example:
Symptom
- The Console is installed with QRadar version 7.4.3 or later.
- The fields are not present in the Custom Event Property configuration, so they cannot be disabled.
- The fields are not displayed in the DSM Editor, so it is not possible to assign a value.
- The issue persists after the web server (Tomcat) is restarted on the Console.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"ARM Case Number":"TS006247365","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
15 August 2022
UID
ibm16554708