IBM Support

Planning Analytics for Excel task pane is empty and grayed-out when connecting to CAM-secured TM1 Server

Troubleshooting


Problem

Planning Analytics for Excel task panel is empty and greyed-out after the connection to TM1 Server is made.
The TM1 Server is using Cognos Analytics security (CAM) and single sign-on (SSO) is configured.
Although the panel is disabled, the tool is able to open existing reports and get data.
This issue does not occur when connected to a sample TM1 server that is using native TM1 security.
image-20220202120824-1

Document Location

Worldwide

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Document Information

Modified date:
09 May 2025

UID

ibm16552838